Dutch Bangla Bank Customer Care Number | Service/Complaint Toll Free Help

Dutch Bangla Bank Customer Care Number

For providing best customer service experience, Dutch Bangla bank is taking good initiatives. In this regard, Dutch Bangla Bank Customer Care Number facility has been set up for the service of clients. Any sort of technical queries can be sort through Dutch Bangla Bank toll free no.

The complaint management desk will redress your problems through DBBL customer care number. Additionally, the bank account issues will be managed by the management authority of bank to help the customers.


Dutch Bangla Bank Customer Care Number


Dutch Bangla Bank Customer Care Contact Number

  • Dutch Bangla Bank Customer Care Number: 16216
  • Dutch Bangla Bank Toll Free Number: (8802) 47110465, 47115155, 47114795
  • Fax: (8802) 9561889
  • Email Id: [email protected]


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Dutch Bangla Bank Central Customer Services and Complaint Management Cell details-

Dutch Bangla Bank customer care no 16216
Complaint Management Phone (8802)-9830898
SMS & Alert Banking Mailing Address:

  • Dutch Bangla Bank Ltd SMS & Alert Banking Help Desk, Dutch-Bangla Bank Ltd.(4th Floor), Plot # 47, Road # 9/A , Satmosjid Road, Dhanmondi, Dhaka -1205, Bangladesh
Debit / Credit Cards Mailing Address:

  • Dutch-Bangla Bank Limited, Cards Operation Division, Head Office, 315/B (2nd Floor), Shaheed Tajuddin Ahmed Sarani, Tejgaon I/A, Dhaka – 1208, Bangladesh
Internet Banking Mailing Address:

  • Dutch Bangla Bank Ltd Internet Banking Help Desk , Dutch-Bangla Bank Ltd.(4th Floor), Plot # 47, Road # 9/A, Satmosjid Road, Dhanmondi, Dhaka -1205, Bangladesh
Complaint Management Email Mailing Address:

  • CCS & CMC, Dutch-Bangla Bank Limited, Head office (5th Floor), 315/B, Shaheed Tajuddin Ahmed Sharani Tejgaon I/A, Dhaka-1208, Bangladesh.


Dutch Bangla Bank Email Id

SMS & Alert Banking [email protected]
Debit / Credit Cards [email protected]
Internet Banking [email protected]
Complaint Management Email [email protected]
Lost/stolen card [email protected]


Dutch Bangla Bank Customer Care Number & Contact Persons

You can also contact with the persons mentioned below and resolve your doubts (available from 10am to 6pm every day except the government holidays.

Name Dutch Bangla Bank Customer Care Number
Mr. Mohammad Abdulla Al Mamun
  • (8802)-9830898
  • (88)-01938-801665
Mr. Subir Dutta
  • (8802)-9830898
  • (88)-01938-803384
Mr. Md. Abdul Mannan
  • (8802)-9830898
  • (88)-01938-803385


Dutch Bangla Bank email id

Name Email
Mr. Mohammad Abdulla Al Mamun [email protected]
Mr. Subir Dutta [email protected]
Mr. Md. Abdul Mannan [email protected]


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Dutch Bangla Bank Branch Address Details

If you are not satisfied with the suggestions provided by the customer care team via Dutch Bangla Bank Customer Care Number, you can also visit Dutch Bangla Bank Branch and resolve your doubts within few minutes.


Branch Name Address
Local Office 1, Dilkusha Commercial Area, Dhaka-1000
Banani Branch Plot No-75, Block-B, Kemal Ataturk Avenue, Banani, Dhaka-1213
Nababpur Branch 65, Nababpur Road, Dhaka-1000
Motijheel Foreign Exchange Branch Zerin Mansion, 55, Motijheel Commercial Area, Dhaka-1000
Kawran Bazar Branch BSRS Bhaban (2nd Floor), 12, Kawran Bazar, Dhaka-1215
Shantinagar Branch 41, Chamelibagh, (Green Peace), Shantinagar, Dhaka-1217
Dhanmondi Branch House No. 500-A/1 (1st floor), Road No.8, Dhanmondi R. A. Dhaka-1205
Mohakhali Branch Hotel Zakaria (1st Floor), 35 Gulshan Road, Mohakhali C/A, Dhaka – 1212



Branch Name Address
Faridpur Branch 1st and 2nd Floor,57, Chawkbazar, Faridpur



Branch Name Address
Board Bazar Branch Monsur Plaza, P/O- National Univsersity, Joydebpur, Gazipur
Gazipur Chowrasta Branch Riaz Tower, Gazipur Chowrasta, Gazipur
Konabari Branch 143/144 BSIC Industrial Area, Konabari, Gazipur
Tongi Branch Razzak Plaza, 8/2 Anarkoli Road, Tongi Bazar, Tongi, Gazipur
Shafipur SME/ Agriculture Branch A-62, Hazi Osman Market, Shafipur, Kaliakoir, Gazipur
Mawna Branch Hazi Amir Complex, Sreepur Road, Mawna Chowrasta, Sreepur, Gazipur.



Branch Name Address
Gopalganj Branch 4 Madrasa Road, Gopalganj Sadar



Branch Name Address
Digpait Branch Digpait Uposhahar, Union – Digpait, PS – Jamalpur Sadar, Jamalpur
Jamalpur Branch Jam-e Masjid Road, Tamaltala, Jamalpur Sadar, Jamalpur



Branch Name Address
Bhairab Branch 261-262 Char Rastar More, Bottola Road, Bhairab Bazar, Bhairab, Kishorgonj
Kishoreganj Branch Nirala Shopping Complex, Ishakhan Road, Kishoreganj Sadar, Kishoreganj



Branch Name Address
Madaripur Branch Melborne Plaza, Holding# 1055/1, Puran Bazar, Ward#2, Madaripur



Branch Name Address
Manikganj Branch Sandhani Plaza, 69/1 Sahid Rafik Sarak, Manikgonj
Singair Branch Bahadur Mollah Super Market, First Floor Singair Bazar Road, Singair, Manikganj



Branch Name Address
Munshiganj Branch 1st Floor, Dewan Plaza, Holding# 76, Bazar Road, Ward# 2, Munshiganj


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Branch Name Address
Mymensingh Branch Mamatashi Emporium, 1st Floor, 8 & 12 GKMC Saha Road, Chotto Bazar, Mymensingh
Master Bari Branch R.H. Complex, 1st Floor, Zamirdia Master Bari, Valuka, Mymensingh



Branch Name Address
Narayanganj Branch 45, S.M. Maleh Road, Tanbazar, Narayangonj-1400
B. B. Road Branch 60, B.B. Road, Narayanganj
Netaiganj Branch 21, RK Dus Road, Nitaigonj, Narayangonj
Shimrail Branch Plot 218, Hajee Ibrahim khalil shopping Compiex, Shimrail, Narayangonj



Branch Name Address
Baburhat Branch Madhabdi Bazar, Narsingdi
Narsingdi Branch 211, Sorwordi Park Road, Narsingdi Bazar, Narsingdi



Branch Name Address
Rajbari Branch Miah Tower, 1st floor, Holding No. 242-244, College Road, Rajbari Bazar, Rajbari



Branch Name Address
Mirzapur Branch AS Kabir Biponi Bitan, Mirzapur, Tangail
Tangail Branch Tangail Tower, (1st & 2nd Floor), Main Road, Tangail
Elenga Branch Ekattur Bhaban, 1st floor, Elenga Bus Stand, Kalihati, Tangail



Branch Name Address
Brahmanbaria Branch Court Road, Brahmanbaria
Ashuganj Branch Noor Plaza, 1st floor, 117, Station Road Char, Char Tala, Ashuganj, Brahmanbaria



Branch Name Address
Chandpur Branch Hakim Plaza, 2nd floor, 248, Shahid Muktijoddha Road, Chandpur



Branch Name Address
Agrabad Branch 75, Agrabad Commercial Area, Chittagong-4100
Patherhat Branch Bharateswari Plaza (1st floor), Noapara, Raozan, Chittagong
Hathazari Branch S. S. Tower, 1st Floor, Kachari Road, Hathazari, Chittagong
O. R. Nizam Road Branch IPL Atlanta Trade Center, 2nd & 3rd Floor, O.R. Nizam Road, Golpahar Morh, Chittagong
Muradpur Branch Al Kabir Tower, 1st floor, Muradpur Junction, Panchlaish, Chittagong



Branch Name Address
Comilla Branch Bandhi Shahi Market, Chawk Bazar, Comilla
Jhawtala SME/ Agriculture Branch Holding # 1040/2 (1st Floor), Jhawtala, Comilla



Branch Name Address
Coxs Bazar Branch Zilani Complex, Laldighi East Par, Main Road, Coxs Bazar
Chokoria Branch M.M. Hossain Market, Main Road, Chokoria, Coxs Bazar


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Branch Name Address
Feni Branch Aziz Shopping Centre, S.S.K. Road, Feni
Sonagazi Branch Chaklader Market, 1st Floor, 8 Thana Road, Sonagazi, Feni
Dagonbhuiyan Branch Sultan Tower, Zero Point, Dagonbhuiyan, Feni



Branch Name Address
Laxmipur Branch Ali Plaza, 1126-1127, Godown Road, Ward no-7, PS-Laxmipur Sadar, Dist – Laxmipur



Branch Name Address
Chowmuhani Branch NSS Bhaban, 1st Floor, Feni Road, Chowmuhani, Noakhali
Basurhat Branch Tanha Bhaban, College Road, Basurhat, Noakhali
Maijdee Court Branch Rahman Center, 1st Floor, Town Hall More, Main Road, Maijdee Court, Noakhali



Branch Name Address
Habiganj Branch 1st Floor, Habiganj Regency, Kalibari Road, Habiganj



Branch Name Address
Moulvibazar Branch Sanaur Complex, 1st Floor, Saifur Rahman Road, Poschim Bazar, Moulvibazar
Sreemongal Branch Afzal Plaza, Moulvibazar Road, Sreemongal, Moulvibazar
Borolekha Branch Hazi Moshud Ali Trade Center, Vill: Baroigram (Borolekha Bazar), P.S.: Borolekha, Moulvibazar



Branch Name Address
Netrokona Branch Chitra medical Hall, 1st & 2nd floor, Choto Bazar, Netrokona



Branch Name Address
Chattak Branch Mehetaj Shopping City, 82 Girls School Road, Chattak, Sunamgonj
Gobindaganj SME / Agriculture Branch Relation Tower (1st Floor), Gobindaganj Point, Chhatak, Sunamganj



Branch Name Address
Sylhet Branch 358, East Zinda Bazar, Sylhet-3100
Biswanath Branch Didar Shopping Complex, 1st Floor, Rampasha Road, Bishwanath, Sylhet
Golapganj Branch Noor Mansion, Golapgonj Chowmohona, PS- Golapgonj, Mouja- Phulbari, Sylhet



Branch Name Address
Chuadanga Branch Anwar Tower, 2nd Floor, Feri Ghat Road, Boro Bazar, Chuadanga



Branch Name Address
Jessore Branch 11/A, R. N. Road, Jessore
Benapole Branch 1st Floor, Noor Shopping Complex, 570/1, Jessore Kolkata Highway, Benapole Bazar



Branch Name Address
Jhenaidah Branch M. N. Super Market, House no-19, Road no-02, Sher-e-Bangla Road, PS-Jhenaidah Sadar, Jhenaidah



Branch Name Address
Khulna Branch Sena Kalyan Bhaban, 1, KDA Avenue, Khulna


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Branch Name Address
Kushtia Branch 164, NS Road, Boro Bazar, Kushtia



Branch Name Address
Magura Branch Khokon – Anowara Tower, 94 Pashu Haspatal Para, Syed Atar Ali Road, Magura Sadar



Branch Name Address
Satkhira Branch Meherun Plaza (1st Floor), Boro Bazar Road, Satkhira



Branch Name Address
Bogra Branch Modhu Metro Tower, Sathmata, Sadar, Bogra



Branch Name Address
Chapai Nawabganj Branch Holding No. 4, 2nd floor, Puraton Bazar, Godagari Road, Chapai Nawabganj



Branch Name Address
Joypurhat Branch Ansar Ali Complex, Ground Floor,110/1,Sadar Road, Joypurhat



Branch Name Address
Naogaon Branch Ananda Bazar Shopping Complex, Bridge Crossing, Main Road, Naogaon



Branch Name Address
Natore Branch 363, R. M. Bhaban, Kanaikhali, Dhaka Road, Natore Sadar, Natore



Branch Name Address
Pabna Branch Haque Super Market, Abdul Hamid Road, Pabna
Kashinathpur Branch Kashinathpur Bazar, Shathia, Pabna



Branch Name Address
Panchagarh Branch Anwar Plaza, Tetulia Road, Panchagarh Sadar Panchagarh



Branch Name Address
Rajshahi Branch Fahim Landmark, Rani Bazar Road, Bata More, Rajshahi



Branch Name Address
Shahjadpur Branch Nur Super Market, 1st Floor, Monirampur Bazar, Shahzadpur, Sirajgonj
Sirajganj Branch Aporupa Complex, S.S Road, Sirajganj Sadar, Sirajganj



Branch Name Address
Barisal Branch 109, Sadar Road, Barisal



Branch Name Address
Patuakhali Branch 11, S S Tower, Sadar Road, Patuakhali



Branch Name Address
Pirojpur Branch Shamsunnahar Tower, Holding No.125, Shahid Omor Faruque Road, (Sadar Road), Pirojpur



Branch Name Address
Dinajpur Branch Palok, Munshipara, Lillir Mor, Dinajpur



Branch Name Address
Gobindaganj Branch 219, Bogra – Rangpur Highway, Gobindaganj, Gaibangha



Branch Name Address
Kurigram Branch Ganir Uddin Super Market, Holding No. 25, Ghoshpara, Bazar Road, Kurigram



Branch Name Address
Saidpur Branch Saidpur Plaza Super Market (1stFloor), Sher-e-Bangla Road, Saidpur, Nilphamari



Branch Name Address
Rangpur Branch Azhar Plaza (1st Floor), Nababgonj, Dewanbari Road, Rangpur



Branch Name Address
Thakurgaon Branch Talukdar Plaza, Holding No. 1306, Shahid Mohammad Ali Road, Thakurgaon Sadar, Thakugaon


Important links

Dutch Bangla Bank office number

Head office / Division Dutch Bangla Bank Customer Care Number
Head office (8802) 47110465, 47115155, 47114795
IT Operation Division (8802) 9104831-8
IT Development Division
  • (880) 9612322100
  • (880) 9666322100
IT Security Division
  • (880) 9612322100
  • (880) 9666322100
Cards Operation Division (8802)-9830096
Personal Banking Division (8802) 7173813, 7172916, 7172892, 7169278


Dutch Bangla Bank Fax number

Head office / Division Fax
Head office (8802) 9561889
IT Operation Division (8802) 8191824
IT Development Division (8802) 9114772
IT Security Division (8802) 9114772
Cards Operation Division (8802)-9830097
Personal Banking Division (8802) 9569948


Dutch-Bangla Bank Head Office

Sena Kalyan Bhaban, 4th Floor

195 Motijheel Commercial Area

Dhaka-1000, Bangladesh

  • Dutch Bangla Bank Customer Care Number: (8802) 47110465, 47115155, 47114795
  • IP Phone Number: (880) -9612322100, (880) -9666322100

Social pages


Frequently Asked Questions


Ques 1: How can I activate/reactivate my card?

Ans: A card will be activated after submission of the acknowledgement slip/reactivation request to the home branch.


Ques 2: Can I use MasterCard/Visa/Classic card simultaneously?

Ans: Yes, you can use MasterCard/Visa/Classic card issued against an account simultaneously.


Ques 3: My card was retained/captured by the ATM. How can I get it?


  • In case of retained/captured card:
  • Visit Home Branch or,
  • Call the customer care team on Dutch Bangla Bank Customer Care Number i.e., 16216.


Ques 4: I’ve lost my card. What can I do now?

Ans: If you’ve lost your card, please contact home branch or call the customer care team at 16216 and your card will be blocked immediately. Do not forget to file a card replacement request to the home branch.


Ques 5: How can I get a replacement card?

Ans: A filled out card replacement request form has to be submitted to the home branch.


Ques 6: Can I use the Bank’s Classic card in other bank’s ATM?

Ans: No, you cannot use Dutch Bangla Bank Ltd-NEXUS Classic card at other bank’s ATM. For ATM related issues, directly call at Dutch Bangla bank customer care number.


Ques 7: How can I change my PIN?

Ans: PIN can be changed at any of Bank’s ATM. To find out the nearest ATM, press the link given on this web page. For more details just dial Dutch Bangla Bank Customer Care Number/ phone number.


Ques 8: I’ve forgotten my PIN. What can I do now?

Ans: In such case you need to submit a PIN regeneration request form to the home branch of the bank. A new PIN will be sent to the home branch.


Ques 9: How can I get an overdraft (OD) facility through card?

Ans: A fully furnished OD application form to be submitted to any of branch of the bank. After submission, you’ll be able to use such facility. For more details just call on Dutch Bangla Bank Customer Care Number.


Ques 10: How can I renew my OD card?

Ans: Before the expiry of OD card a renewal request will be sent to you by the executives of the bank. Fill the form and submit it to the bank’s card division or to the home branch.


Ques 11: Can I use other banks’ cards at Dutch Bangla Bank Ltd ATM?


  • Only the below mentioned branded cards can be used at Dutch Bangla Bank Ltd ATMs:
  • Any type of MasterCard (debit or credit),
  • Any type of Visa card (debit or credit), Visa Plus,




Ques 1: In What Way I Can Check The Details Of My Dutch Bangla Bank Account?

Ans: Dial *322# to avail the services from Dutch-Bangla Bank Rocket account from any operator. If you are using City cell mobile phones, in this case you need to send the text at Dutch Bangla Bank Customer Care Number 16216.


Ques 2: What Is The Way To Recharge My Dutch Bangla Mobile Banking?

Ans: For recharging your Dutch Bangla mobile banking account, you just have to contact on *322# from your Teletalk number and thereafter follow the details and choose the “option 3”


Ques 3: If I Had Faced Trouble While Using The DutchBanglaBank Account Services, What Should I Do?

Ans: In this situation, please talk with the professional associates of bank by the way of Dutch Bangla Bank Customer Care Number


Interesting Information For Dutch Bangla Bank

More specifically, those who are newly connected with this bank and having doubts with regard to its products , Dutch Bangla Bank Customer Care Number is specially provided for them. The bank always aims to deliver superlative financial services to the customers. The banking infrastructure and facilities are also very appreciable.

Now the bank is being dealing in different kinds of banking such as agent banking, electronic banking, SME, corporate banking, personal banking and many other services. Since its inception only, the prime focus of the bank is financing high growth in the state. You can contact anytime on Dutch Bangla bank customer service number for knowing about the desired banking products and facilities.

Dutch Bangla bank surely deserves to be the on the topmost position in terms of best banking services. It continuously strives to cater the needs and financial requirements of customers. You can please let the bank know about the DBBL bank services with the help of Dutch Bangla bank customer care number.

Additionally, Dutch Bangla bank is one of the biggest bank donors in the state of Bangladesh. For other queries of products related information, you have to contact at DBBL bank customer care number that is provided on towards section.

This is all about Dutch Bangla Bank Customer Care Number, for more updated information visit the Official Website or stay connected with us through our web portal that is customer-carenumber.com


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