Maybank Customer Care | Banking Enquiries – 24/7/365 Helpline Support Number

Maybank Customer Care

Ask about Maybank latest products and digital services through Maybank Customer Care number. All the Maybank banking enquiries can be done on Maybank customer support number 24/7/365.

Customers who want to report about fraud transaction or activities need to dial Maybank customer care helpline number and talk with Maybank customer service associates. There are two helpline for communicating with bank associates including general query number and Whistleblowing Hotline.

Maybank Customer Care Number

For all banking enquiries, contact Maybank customer service contact number at any time – 24 hours a day, 7 days a week

Maybank Customer Care Hotline

  • Maybank Customer Service Phone No: 1300 88 6688
  • Maybank Customer Care Number Overseas: 00 603 7844 3696
  • Email: [email protected]
  • Fraud Hotline: +603 5891 4744
  • Maybank Customer Care Hours: 24 Hours (That includes holidays)

Maybank Contact Number For Lost Or Stolen Card

Maybank Helpline Number 1800 88 3231
Maybank Customer Care Number For Credit Cards +603-2072 1373
Maybank Customer Care Toll Free Number ATM Cards 1300 88 6688


Maybank Credit Card Centre

  • Maybank Credit Card Customer Care Number: 1300 88 6688
  • Fax: +603-7953 8610 (Platinum / Premier)
  • Fax: +603-7953 8600 (General / Gold & Classic)

Maybank Customer Service 24 Hours

  • 1-800 38 8833 or 603-2026 8112 (overseas)
  • (Protected email address): [email protected]

(Secured P.O Box mail address)

P.O Box 11635,

50752 Kuala Lumpur, Malaysia

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Maybank Customer Care Service Phone Number & Email Address

For any queries regarding the services of the bank including M2E, you can contact the Customer Service Team by using the below mentioned contact details

General Banking Enquiries / Customer Service
Customer Care Hotline
  • 1-300 88 6688 (Malaysia)
  • +603-7844 3696 (Overseas)
Email Address [email protected]
Whistleblowing Hotline
Maybank Customer Care Centre
  • 1-800 38 8833
  • 603-2026 8112
Email [email protected]
Investor Relations [email protected]
Media / Sponsorship [email protected]
Job or Scholarship Enquiries [email protected]
Procurement [email protected]
Customer Care Maybank Indonesia (BII Premium) 69811 or (021) 500 611


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Maybank Customer Service Address

Those who want to send their feedback or meet the executives can use the below stated address details of this bank.

Head Office / Registered Office / Registrar

Malayan Banking Berhad

Level 14, Menara Maybank

100 JalanTun Perak

50050 Kuala LumpurMalaysia

  • Maybank Customer Care Number Malaysia: +603-2070 8833

Maybank Group Customer Care Bukit Jelutong

12, JalanAstaka U8/84,

Bukit Jelutong Business & Technology Centre,

40150 Shah Alam, Selangor, Malaysia

  • Phone Number: +60 3-7844 8888

The Associations of Banks in Malaysia

34th Floor, UBN Tower

10 Jalan P Ramlee

50250 Kuala Lumpur

  • Ph: 1 300 88 9980
  • +603 2078 8004 (Fax)

Frequently Asked Questions

Ques 1: What is Maybank2E?

Ans: M2E is an internet banking platform by the bank through which corporate or companies can access online transactions.

Ques 2: Are the banking services available 24 hours a day?

Ans: No, this service is not available 24 hours a day. However, you can access this online banking service from 7am to 11pm daily.

Ques 3: Are the services available on weekends?

Ans: The bank offers these services 7 days a week, including weekends and public holidays.

Ques 4: What are the modules offered by M2E?

Ans: The modules offered by M2E are as follows:

  • InfoActiv
  • PaymentConnex
  • RapidCollex
  • Cash2Xpand
  • Biz2Xcel

Ques 5: What are the minimum system requirements?

Ans: The following are the minimum system requirement:

  • Personal computer or Notebook (Pentium II or higher)
  • 64MB RAM, serial port for modem
  • Internet connection (Internet Explorer 5.5 and above or Netscape 4.0)

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Ques 6: Can M2E interact smoothly with Windows XP or higher operating systems?

Ans: The internet banking platform is built in such a way that no user should experience difficulties while meeting the minimum system requirements.

Ques 7: If company occur losses due to fraud or data hacked during transmission, what is the limit that the bank will indemnify?

Ans: The bank will cover loss as per the Terms and Conditions signed in Letter of Offer between customer and the bank.

Ques 8: Is there any subscription fee for using M2E services?

Ans: Yes, for using this service you need to pay some amount of fee. To get more information on the fees, contact the Maybank customer care number or you can also visit your nearest bank branch.

Ques 9: How secure is M2E?

Ans: This internet banking platform is located under the boundaries of internal security system of the Bank. In addition to this, M2E has integrated some other additional security features like:

  • Audit Trails
  • Access rights by user/module/account
  • Maker/checker concept
  • Non-repudiation – Secure Pass
  • Confidentiality – SSL encryption
  • Authentication – User ID and Password

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About Maybank

Maybank is a global banking organization which has its operations in different countries including Singapore, Malaysia and Indonesia. Maybank Customer Care toll free number is especially placed here for those who have some issues related to the products offered by this leading bank of Malaysia.

Also, if you are residing in any international region including Malaysia, then Maybank customer care contact number is for you. Just carefully note down the contact details and office address as given above.

By using the above placed Maybank Customer Care details you can now resolve your doubts within few minutes. You can also go through the bank’s Official Website to get updated with more recent info or stay connected with us through our web portal.

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