DTDC Customer Care Number | 24X7 Toll Free Helpline, FAQs-Courier City Wise Status

DTDC Customer Care Number

Check the DTDC Customer Care Number listed city wise and this will help you to track your courier easily. There are multiple ways for checking real time status of courier including DTDC toll free number, SMS and E-tracker support.

All these service support are 24X7 accessible and can be used by the customers. The details for DTDC courier offices in India are presented along with the FAQ’s on most important topics.


DTDC Customer Care Number

DTDC Customer Care Number (STD code)-3300 4444
DTDC Courier Customer Care Number 080-25365032, 25365039
DTDC Customer Care Email Id [email protected]


Press Here To Check DTDC FAQ’s


DTDC Courier SMS Tracking

The company has offered the SMS tracker facility to the customers with the help of which they can obtain enormous number of services. You just need to send the predefined keyword to chosen mobile number. The DTDC services include pin-code serviceability, consignment tracking for India and abroad, city serviceability.

Follow the below given tips for courier tracking via SMS.

To Track your Shipment Type ‘TRACK<space>Consignment Number’ and send SMS to DTDC Courier SMS Tracker Number 9230092300 (Example TRACK B22399923).
To Check pin-code Type ‘PIN<space>Pin Code’ and send SMS to 9230092300 (Example PIN 700019).
To Check Serviceable City Type ‘CITY<space>City Name’ and send SMS to 9230092300 (Example CITY Agra).


Get Here All Companies: Courier Customer Care Number


DTDC E-Tracker

This online service enables the continuous tracking amalgamation between the customers and DTDC. Actually, this online utility is highly beneficial for E-enabled customers. The system integration can be done with the help of web services, secured FTP integration and HTTP request.

However, through this solution the consignment status can be known on the basis of configuration in periodic manner. In addition to system level integration, it also provides the courier status to clients in CSV file via email periodically.

DTDC Courier Customer Care Number

You are free to call on DTDC Courier Customer Care Number for all your concerns related to its charges or delivery. Just sort out your issue within minimum time by maintaining contact with DTDC Courier executives, have a glance on contact numbers / DTDC Customer Care Number which are given here according to major cities.

Location DTDC Customer Care Toll Free Number
Patna 7033597909
Kolkata 033-40329834
Guwahati 0361-2224748
Bhubaneswar 0674-3043518
Chandigarh 0172-4600157
Gurgaon 0124-4993560
Delhi (North Delhi) 011-44900000
Jaipur 0141-3020629
Delhi (South Delhi) 011-48452250
Ghaziabad 0120-4697813
Bangalore 080-33004444
Chennai 044-33004444
Coimbatore 0422-4242555
Hyderabad 040-33004444
Cochin 0484 – 4100444
Vijayawada 0866 -2844421
Pune 020-33004444
Nagpur 0712-3300444
Mumbai 022-45137999
Indore 0731 – 4280340
Ahmedabad 079-30610701


Know Here: How Can I Track My Courier


DTDC Customer Service Number

Location DTDC Contact Number
Patna 7033597910
Kolkata 40329862 & 63
Guwahati 0361-2224745
Bhubaneswar 3043517
Chandigarh 0172-4600158
Gurgaon 4993564
Jaipur 3020630
Ghaziabad 7042492696
Coimbatore 0422-4242504
Vijayawada 9701346429
Indore 4202165
Ahmedabad 079-30610702


DTDC Courier International Helpline Number

DTDC is a well renowned courier corporation which deals at national as well as international level. So, it has provided DTDC helpline numbers so that anyone who faces any problem or issue can contact them easily. So, put your eyes on DTDCcustomer care for international Courier which are as follows.

  • DTDC Express Limited Customer Care Number: 91-7738899817
  • DTDC Courier Contact Number: 91-7738899820


Read About – Different Courier Services In India


DTDC Offices In India


DTDC East Zone Offices


Plot No -73,Plot No-65, Sector-A, Zone-D, Mancheswar Industrial Estate, Bhubaneswar – 751010

Phone: 033-40329899



Near Avtar Complex Naharani Path, Last Gate Guwahati, Guwahati – 781006

Phone: 8811031253



404/405,KajiNazrul Islam Sarani Vip Road, Raghunathpur, Kolkata – 700059

Phone: 033-40329899



13th,13th, Adarsh Colony, Adarsh Colony, Jakriapur Ram Krishannagar, Patna – 800001

Phone: 7033597909


Delhi (North Delhi Ro)

B-101,B-101 Phase 1 Industrial Area Naraiana , New Delhi, Delhi – 110028

Phone: 44900000



Plot No. 198, Industrial Area Phase-II Panchkula (Haryana) – 134109, Chandigarh – 160036

Phone: 0172 – 3079416 / 3079417


Get Details – Top 10 Companies That Provide Best Service To Their Customers


DTDC Courier Offices In North Zone

Delhi (South Delhi Ro)

B-101,A-58/1, Okhla Indl Area, Phase 2, New Delhi, Delhi – 110028

Phone: 011-33004444



256 And 256a, Riico Indl Area, Mansarovar, Jaipur – 302020

Phone: 0141-4435503 / 02



A-10/7 And A-10/8, Site No 3, Industrial Area, Meerut Road, Noida – 201301

Phone: 0120 – 3082750 / 755 / 748 / 9311086261


Also Check – 10 Things Every Customer Really Want From A Company


DTDC Customer Care Number -South Zone


No.269,#269, Lahari Towers, 1st Main, Albert Victor Road, Chamrajpet, Bangalore – 560018

Phone: 080 – 25361410 / 11 / 12 / 13



No 136,No B14, Thiruvika Indstl Estate Guindy, Chennai – 600042

Phone: 044-42187070 / 43928947



No.59/3368, Apm Buildings North Railway Station, Cochin – 682018

Phone: 0484-3047777 / 3048194



#899,32a, Rajeswari Nagar, Near Hindustan School Udayampalyam Road, Coimbatore – 641037

Phone: 0422 – 4242555 / 4242505



Plot Nos 6-1,Ratna Coopertive Society Ltd Behind Pizza Corner, Hyderabad – 500009

Phone: 040-30947200, 30947201



No.12-30, Opp. 24k, Function Hall, Enikepadu, Vijayawada, Vijayawada – 520003

Phone: 040-30947200 / 30947201


Do You Know – Why The Best Companies Have The Best Customer Care Team


DTDC Customer Address For West Zone


No.10,No 10, Mill Officers Colony, Opp Times Of India, Behind Old Reserve Bank, Ahmedabad – 380009

Phone: 079- 26577020 / 26579524 / 30071900 / 30028055



Plot No.26, Sch 54, Pu3, G-Floor, Commercial Bhamori, Near Teleperformance, Indore – 452010

Phone: 0731-3916627 / 30 / 31



Plot No. 14, Vijay Nagar, Western Express Highway Near Virvani Estate, Mumbai – 400057

Phone: 022 – 33004444 / 30803300



Shop No:-1,79/1, Dynamic Logisit, Dighi Alandhi Road Next To Tata Office Near Magazine Chowk, Dighi, Dynamic Logisit Pune – 411042

Phone: 020 – 30512000 / 28 / 29 / 31


Press Here For DTDC Zonal Offices

Press Here For DTDC Sales Enquiry


DTDC customer care Email Address

DTDC offers excellent services across the world to its customers. Those who want to maintain liaison regarding its services or any other issue, they are free to call on DTDC Customer Care Number or write on DTDC Email Address which is provided here.


Get Details – The Right Way of Filling Online Complaint


DTDC Corporate Office Address

In case, you feel dissatisfied while calling on DTDC Customer service numbers/ DTDC Customer Care Number, then you can visit its corporate office, the address of which is mentioned here.

Corporate Office Address DTDC customer care helpline Number
DTDC House, No. 3, Victoria Road, Bangalore 560047, Karnataka
  • 080-25365032 / 25365039
  • 080-25514461


How to submit Feedback?

Customers who want to appreciate the executives or want to get solution of their queries they are required to follow these steps!!

  • Go through the official website which is www.DTDC.in
  • Hit the “contact us” tab at the menu bar and afterwards press “Feedback” from drop down list.
  • Now you have to enter the requisite details and submit the details.

Frequently Asked Questions (FAQ’s)


Ques 1: Are my courier and parcels safe with DTDC courier delivery person?

Ans: Yes of course, your consignments are completely safe with DTDC.


Ques 2: List the example of Franchisees who have found success working with DTDC?

Ans: You can check various examples of franchisees that have been succeeded working with DTDC


Ques 3: What are DTDC’s ‘Terms of Carriage’ for shipment?

Ans: Customers can refer to ‘Conditions of Carriage’ section for detailed terms and conditions regarding shipment.


Ques 4: Are my feedback / suggestions valuable to DTDC?

Ans: Absolutely, each of the opinion and feedback of customers are valuable for DTDC


Ques 5: Where Could I Find Instructions For ‘Tracking’?

Ans: In order to find instructions for ‘Tracking’, visit on the official site and hit on the ‘Help Me Track’ section. You will be given instruction to find your shipment via tracking service. Still you unable to track your order, dial DTDC courier customer care number toll free.


Ques 6: Where Can I Find Information For A Shipment That Has Been Sent To Me?

Ans: To find the information related to the shipment that has been sent to you, by referring to the official website of DTDC Courier and selecting the ‘Tracking’ section, which will provide you the detailed information regarding to your shipment. For more details, call DTDC Customer Care Number


Ques 7: What Can Be Shipped In The DTDC Box?

Ans: You can ship the content in the box which should not exceed the weight specification of the box. Note that, the content should be compatible with the container and should be packed in such a way that it should be easy to transport for the courier man.


Ques 8: How Do I Know The ‘Right Service’ For My Shipment?

Ans: In order to know the “Right service” for your shipment visit on the ‘Products & Services’ section from the official website.


Ques 9: Where Can I Get the ‘Price & Delivery Time’ Estimate For My Shipment?

Ans: In order to find the ‘Price & Delivery time’ estimate for your shipment, follow the below given steps:

  • Go to the official website of DTDC Courier.
  • Hit on the ‘Price & Time Finder’ tab.
  • A new window will appear, asking you to enter you shipment details such as weight, product, mode, etc. Fill the details in the given boxes.
  • At last select the “Calculate” button.


Ques 10: How Do I Calculate The ‘Volumetric Weight’ For My Shipment?

Ans: In case of you want to calculate the ‘Volumetric Weight’ for your shipment follows the below given steps:

  • Visit on the official website.
  • From there, you have now hit on the ‘Volumetric Weight’ section.
  • A new window will appear, asking you to enter you shipment details such as weight, product, mode, booking date, service, shipment type etc. Fill the details in the given boxes.
  • At last hit on the “Calculate” tab.


Ques 11: How Can I Change The Address Of Shipment That Is Not Yet Been Delivered?

Ans: You can change the address of shipment that is not yet been delivered, by connecting to the customer care executive of your nearest branch or can visit to the ‘Contact Us’ section, from the official website or call DTDC customer care number.


Check Here – How to Write a Complaint Email to a Company


About DTDC Courier Customer Care Services

DTDC Courier Corporation was set up in 1990 in Bengaluru with its multiple offices set up in different locations. It operates at national as well as international level to offer quality services to customers worldwide. It is among the most preferred and reliable logistic retail and express service.

In the year 1994, the company got converted into the Public Limited Company and in the year 2015, DTDC launched its new brand identity by a strategic partner named as “DPD group”.

It has taken several steps to make it best for customer’s satisfaction like providing the facility of DTDTC customer care number. Several facilities such as Intra city Courier, Gold Express Service, Domestic & International Courier, extra ordinary courier services, Online Tracking system etc. are enjoyed by its customers.

In 2013, it enters into strategic partnership with Europe’s leading logistics player ‘Geopost’, the Express arm of La Poste Group so as to expand its operations. It takes care of the needs of customers, and offers e-solutions so as to ensure end-to-end tracking of each consignment at all stages right from booking to delivery.

 “E-notify”, “corporate tracker”, “bulk tracker” are among the web based tracking solutions through which customers enjoy various benefits. DTDC Mail Room is a client-based network enabled application through which inbound and outbound operations are carried on seamlessly.

For more details, kindly dial DTDC customer care number or go to official website of company. Stay connected with us at customer-carenumber.com to be informed about latest facts.


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9 thoughts on “DTDC Customer Care Number | 24X7 Toll Free Helpline, FAQs-Courier City Wise Status

  1. My consignment Number -Z56893571 on 04-04-2018 status on 07-04-2018 Successfully Delivered But my friend not Received the Legal Document type and it was urgent.
    So, why status is showing Delivered Successfully without delivered to given address who will take legal responsibility of Document Type Document is this Courier service is so poor and cheap that consignment is not delivered and in status it shown delivered
    Please reply my contact number 8471919196

  2. I want to send a Courier out of India, Can you plz tell me where should i contact to know the exact courier charges.. plz send me a Toll free contact number.

    • Hii shikha,
      Get DTDC Customer Helpline/ Toll Free Number: 080-25365032, 25365039
      DTDC Courier International Helpline Numbers: 91-7738899817, 91-7738899820

      You can also track your courier by sending an SMS:
      Track your Shipment Type ‘TRACKConsignment Number’ and send SMS to 9230092300

  3. Hi ,
    can you please tell me something about my courier it was dispatched from from Kerala on 31st of January . But till now I haven’t got any information about it that where is it.
    the courier number is V44014 365 and my contact number is 8755 2380 62

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