Astro Customer Service Number | Hotline Telephone No Helpline Call Centre Contact

Astro Customer Service Number

Want to contact with Astro Customer Service Centre? Call on Astro Customer Service Number that is defined below.

Those who finding trouble while using Astro services, they need to dial Astro Customer Service Helpline No or visit Astro Customer Service Center.

Astro Customer Service Number

Astro Customer Service Contact Number

  • Astro Customer Care Number: 03 – 9543 3838
  • IPTV Customer Service: 03 – 9543 1543
  • NJOI Customer Service: 03 – 9543 8100
  • Astro Customer Care Hours: 8 AM – 12 AM

Astro Contact Number

Service Astro Service Centre Number
Toll Free Number 1800-18-2222
For IPTV Customer Service 03-9543-1543
Helpline Number 603-9543-4129
NJOI Customer Care 03-9543-8100
For General Line 03-9543-3838
International Business Contact No +603 95498752

Astro Official Website


 Get Details – The Right Way of Filling Online Complaint

Astro Hotline Number Malaysia

  • Astro Customer Service Number Helpline: 03-95436688
  • Astro Customer Service Number Contact: 1300 82 3838

Astro Customer Service Contact Number

Astro Call Center Customer Service Astro Number
Sarawak +374-60-373887
Johor +994-12-4972783
Lumpur +32-2-756-64-59
Penang +34-2-786-64-57


  1. How Do I Contact Astro Customer Service?

To contact with Astro customer service executives, you can contact on below provided Astro customer care numbers:

  • General line: 03 – 9543 3838
  • IPTV Customer Service: 03 – 9543 1543
  • NJOI Customer Service: 03 – 9543 8100
  1. How Do I Cancel Astro? 
  • To cancel Astro services via phone call, you need to dial Astro service center number i.e.+603 9543 3838.
  • After this, choose the preferred language
  • Next is to make your section by choosing option 3 or 4 for cancelling the Astro.
  • Now you can communicate with Astro customer care executives and tell them to deactivate your Astro account.
  • Within few days, your Astro account will be cancel.
  1. How Can I Check My Astro Bill Online?

For checking Astro bill online you need to follow the below given guidelines:

  • First Dial Astro customer service number 03-9543 3838 and choose your preferred language.
  • Key in your 10-digit Astro Account number, followed by the # key for Billing Information (Self Service)

Select: Option 1 for Payment and Billing.

Select: Option 1 for Card Payment.

Select: Option 1 to Make a Payment over the Phone.

Select: Option 1 to make a full payment.

  1. How Do I Pay My Bill Via Online Self Service?

In order to pay your bill via Online Self Service, follow the below given steps:

  • Visit on the “Astro Self Service” portal.
  • Now log in to your account by using the username and password.
  • Hit on the “Bill and payment” tab from the drop menu and select the “Make a payment” tab.
  • At last enter the payment amount and hit on the “Pay Now” button.

Know About – 10 Things Every Customer Really Want From A Company

Astro Customer Service Centre Address

Astro Customer
Service Centre
Astro Taman Molek CSC Johor Bahru, No. 80 Jalan Molek 2/2, Taman Molek, 81100, Johor Bahru, Johor
Kedah CSC Alor Star , No 5, Ground Floor, Kompleks Sultan Abdul Hamid, Persiaran Sultan Abdul Hamid, 05050,AlorSetar,Kedah
Astro Kota Bharu CSC Kota Bharu, Lot 703, Section 26, Bandar Kota Bharu, Jalan Dusun Muda, 15200, Kota Bharu, Kelantan
Melaka CSC Melaka, 533 and 534, Taman Melaka Raya, 75000, Melaka, Melaka
Negeri Sembilan CSC Seremban, No.41 Jalan S2 B18, Biz Avenue Seremban 2, 70300, Seremban, Negeri Sembilan
Pahang CSC Kuantan, A-137, Jalan Air Putih, 25300, Kuantan, Pahang
Penang CSC Georgetown, Lot 368, Level 1, Unit No. 09, Bellisa Row, Jalan Burmah, 10350, Georgetown, Penang
CSC Perai, Unit 1680-G2A, Jalan Perusahaan Auto-city, North-South Highway, Juru Interchange, 13600, Prai, Penang
Perak CSC Ipoh, No. 9, Persiaran Greentown 5, Greentown Business
Centre, 30450, Ipoh,Perak
Sabah CSC Kota Kinabalu, 50 and 51, Block I, Ground Floor, KK Time Square, Off Coastal Highway, 88100,Kota Kinabalu, Sabah
CSC Sandakan 32, Ground Floor, Bandar Tyng, Mile 6, Jalan Labuk,
90000, Sandakan, Sabah
CSC Tawau, TB4612, Ground Floor, Block A, Bahzong Commercial Centre, 91000, Tawau, Sabah
Sarawak CSC Kuching, Ground Floor, Stallion Sublot 17, Rock Commercial Center,1 1/2 Mile, Jalan Rock, 93200, Kuching, Sarawak
CSC Miri, Lot 1069, Ground Floor, Bintang Jaya Commercial Centre,
98000, Miri, Sarawak
CSC Sibu, No.9, Ground Floor, Pusat Pedada, Jalan Pedada, 96000, Sibu, Sarawak
Selangor CSC Damansara Utama, 56G, JalanSS21/62, Damansara Utama, 47400, Petaling Jaya, Selangor
Terengganu CSC Kuala Terengganu, 129-B, Ground Floor, Jln Engku SAR, (Batas
Baru) 20300, Kuala Terengganu
Kuala Lumpur,
CSC Cheras, 14 Block L, Jalan 3/93A, Warisan Cityview, Batu 2 1/2, JalanCheras, 56100,Kuala Lumpur, WPKuala Lumpur


Press Here To >> Locate More Astro Branches

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Astro Lifestyle Centers

Location Address
Johor ALC BP Mall, G39 and G45, Ground Floor, BatuPahat Mall, JalanKluang, 83000, BatuPahat, Johor
Penang ALC Plaza Gurney, Lot 170.03.12, Plaza Gurney, Persiaran Gurney, 10250,
Selangor ALC IPC, K4 and K5, Ground Floor, IPC Shopping Centre, No.2, Jalan PJU 7/2, Mutiara Damansara, 47800, Petaling Jaya, Selangor
WP Kuala Lumpur ALC Mid Valley, S-050, Level 2, Centre Court, Mid Valley Megamall, Lingkaran Syed Putra, 59200,WP Kuala Lumpu


Press Here To >> Fill Astro Feedback Form

Astro HQ Address

Measat Broadcast Network Systems,

All Asia Broadcast Centre,

Technology Park Malaysia,

Lebuhraya Puchong-Sg. Besi, Bukit Jalil,

57000 Kuala Lumpur, Malaysia

Astro HQ Number: 03 – 9543 3838

Follow Astro On

Check Here – How to Write a Complaint Email to a Company

Frequently Asked Question

  1. How Do I View And Change My Subscription Packages?

Follow the below given steps, in order to view and change your subscription packages:

  • Go to the “Astro Self Service” Portal.
  • Log in to your account the username and password.
  • Now hit on the “Subscription” tab
  • Select your Smart Card Number
  • Now hit the “Add/ Changes Packages” tab or select “Change my Plan” tab.
  • Select the preferred packages or plan and hit on the “Submit” button.
  1. How Do I Track My Bill History?

Follow the below given steps to do so:

  • Log in to your account by visiting on the “Astro Self Service” portal.
  • Select the “Bill and Payment” tab from the dropdown menu.
  • At last hit on the “Bill History” tab.
  1. When Will I Receive My First Astro Bill?
  • For the new subscribers, the company stats charging the bill from the very first day, your account has been activated.
  • In other words your activation date will be your billing cycle date. For more details just call on Astro Customer Service Number.

Do You Know – Why The Best Companies Have The Best Customer Care Team

Details of Astro Customer Service

Astro Malaysia Holding Berhad is a leading consumer media group which provides the services of Pay-TV, Radio, Publications and Digital Media in the areas of Malaysia and Southeast Asia.

Customers, who want to know more about the company, can directly reach to the Astro customer service number with the help of this page. If you still not satisfied with the information, may directly reach to the Official Website of the organization also.

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8 thoughts on “Astro Customer Service Number | Hotline Telephone No Helpline Call Centre Contact

  1. My concern is about Astro account 080719493 for the past 3 months bills not been sent.
    A message was sent to my phone stating that I have an arrears of RM464.25 on 28 February 2018.
    However I am not able to check what I am paying for.
    I hope Astro will make the necessary to send my monthly bills promptly so that I can make my payments promptly
    My Astro connection has been disconnected today.
    I need urgent feedback and for the connection to be restored.

  2. My acc no 0893596826. My astro not function at the moment and the decoder no display at all. Try to contact customer
    and I have go round the world to connect to the customer service. I need to speak with the customer service person.
    please assist me

  3. Acc 0964225943 Tee Ken huat, please check. Payment made, but no connection on extra channel. Again receive message to pay up.
    Please call back. Call many times, can’t find any person to deal.

  4. Good day, please kindly call me 013-8100665. I had made a payment astro with wrong account number. Thanks. Urgently call me

  5. hi customer services personnel,
    I chan jeng siang ( i/c:671112-08-6599) have an astro account 0947404545 , I want to request a termination of my ASTRO account RM42.35 PER month, But remained the NJOI account. effectively 14/Dec/2017.

    thank you chan j s

  6. Paid my bill amounting RM90.00 to day 13/12/2017 at 12.00 n00n at Seven Eleven Sg. Petani, Kedah my acc. no. 0857907943 why till now no reconnection ?

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