PayUMoney Customer Care Number | 24*7 Toll Free, Complaints Phone No, Email

PayUMoney Customer Care Number

Check the latest PayUMoney Customer Care Number for making the payments and transferring funds in effective way. The users facing trouble in creating account can file the complaints only at PayUMoney Customer Care toll free number or email id.

Also, if you have any doubts with regard to PayUMoney amount refunds and cancellations, please feel free to get in contact with firm associates. Just call away at PayUMoney customer care phone no.

PayUMoney Customer Care Number


PayUMoney Customer Care Number +(91)-124-6793000
PayUMoney Customer Care email id [email protected]


PayUMoney Customer Care FAQ’s

PayUMoney Payments Regarding Questions

Refunds And Transfer Queries Faced By PayUMoney Users


PayUMoney Contact Number

Customer who are facing any kind of problem related to the PayUMoney services, they can use the here presented PayUMoney Customer Care contact number and get the instant solutions of their queries.

  • PayUMoney Customer Care Toll Free Number: 01246793000
  • PayUMoney customer care phone no: 0124-6624801


Check Here – How To Make Online Payment


PayUMoney Phone No

  • PayUMoney Customer Care Helpline: 0124-6624826
  • Sales Inquiry Contact No: 0124-6624801


PayUMoney Customer Care Number Toll Free

Location PayUMoney customer care contact no
Gurgaon 0124-6624826
Mumbai 0124-6624826
Bengaluru 0124-6624826


PayUMoney Helpline Number

Expert customer care executives of are 24 hours in seven days of week available for solving the issues of their customers. Have a look here!!!

  • PayUMoney customer care phone number: 0124-6624826


Pay U Sales Inquiry Contact Number

If you have query, you can inquire to the customer care executives of the company. Here we have displayed the Pay U Sales Inquiry Contact Number for your easiness.

  • PayUMoney payment gateway customer care number: 0124-6624801


Do You Know – Why The Best Companies Have The Best Customer Care Team


PayUMoney Customer Care Email Address

Customer can use the here displayed email id to find the solutions of their queries. Through the email Id you can contact to the reputed designation holders of the corporation. Have a look here!!!!

For Email ID
Buyer’s Care [email protected]
Seller’s Care [email protected]
Care Head [email protected]
Business Head [email protected]
CEO [email protected]


Pay U Head Office Address

PayU Payments Private Limited,

4th Floor, Pearl Tower, Plot No 51

Institutional Area, Sector 32,

Gurgaon: 122001


PayUMoney Corporate Office Address

Customers who are not satisfied with the PayUMoney Customer Care Number they may also reach at the PayUMoney Corporate Office Address or regional offices, address are mentioned here!!!!

7th Floor, Pearl Tower,

Plot No 51 Institutional Areas,

 Sector 32, Gurgaon: 122002 Haryana

  • PayUMoney customer service number: +(91)-124-6793000


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Pay U Regional Office Details

Office Location Regional Office Address
  • PayU Payments Private Limited, Unit No: 701 (P), A-Wing, Eureka Towers, Building No: 7, Mind Space, Malad (W), Mumbai: 400064
  • Ph: 022 61642600
  • PayU Payments Private Limited, KVD Towers, Floor 2,# 7/3, Old Madras Road, Indira Nagar, Bangalore-560038
  • Ph: 080 42842323 / 01


Press here to create PayUMoney account


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FAQS Related To The PayUMoney


PayUMoney Customer Care FAQ’s


Ques 1: How do I contact PayUMoney?

Ans: The user of PayUMoney facing any kind of issues can contact on PayUMoney customer care number + (91)-124-6793000. Well, this is the corporate office contact number of firm which can be accessible by the users for any queries.


Ques 2: How can I get my money back from PayUMoney?


  • Firstly, go to the official website that is and login to your account.
  • After this, press on ‘PayUMoney Wallet’ given on the customer dashboard.
  • Next is to press on refund icon which is given on the payment ID details right side.
  • Within 3-5 working days, you will get the refunded amount in your bank account excluding Saturday, Sundays and bank holidays.


PayUMoney Payments Regarding Questions


Ques 1: Does PayUMoney accept international payments?

Ans: Yes, PayUMoney accepts the international payments. We all know that PayUMoney is the most used and well admire payment gateway in India which is having more than 3.6 lakh clients.


Ques 2: What Are PayUMoney Points? Where Can I Buy Them?

Ans: It is facility provided by the company that provides its customers to earn points in each of the transitions made by them. The customers can use these points in the reward catalog or can easily convert them into their wallet. Keep in mind that you should have minimum of Rs.1000 points in order to convert your points into wallet cash.


Ques 3: I Am Unable To Use My Points/ View Points On Payment?

Ans: Customers can only redeem their points through the “rewards catalog” link. If still, you are usable to use this services, then contact PayUMoney customer care no.


Get Details – 10 Things Every Customer Really Want From A Company


Refunds And Transfer Queries Faced By PayUMoney Users


Ques 1: I Received My Refund Into My Wallet. I Want It Back In My Source?


  • Go to the official of the company and login to your account.
  • Then select the “Customer Dashboard” tab.
  • Hit on the “PayUMoney Wallet’ icon which was present on the left side of the page.
  • Now hit on ‘Refund’ option which was present on the right under the transaction summary.
  • Your refunded amount will reflect in the source (card/bank account) within 3-5 working days (excluding Saturday, Sunday and bank holidays).


Ques 2: How Can I Transfer Funds From My Wallet To Beneficiary Bank Account?


  • Visit to the official site of the company and log in to your account.
  • Hit on the “PayUMoney Wallet’ icon which was present on the left side of the page.
  • Now select “Transfer to Bank” icon present on the top right of the page.
  • Now enter the payee details and proceed for verification to register a beneficiary.
  • After the Payee is registered successfully’ select the “payee” tab from the drop down menu.
  • Now enter the amount that you want to transfer and hit on “OK” TAB.
  • Remember that you need to have minimum Rs.500 in your wallet to transfer it to your bank account.


Ques 3: I Have Not Received My Refunds. What Should I Do?

Ans: Refunds into your bank account usually take 3-5 business days. To check the status of your refund into wallet follows these steps:

  • Login to your account from the company’s official site.
  • Now go to the “dashboard” tab and hit on it to access further.
  • Now hit on the ‘PayUMoney wallet’ option that was present on the left side of the page.
  • From here check your refunds in the transaction list.


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About Organization

Pay U Money is the fastest growing online Payment Corporation in India, which is Flagship Company known as Naspers Group. Pay U Customers can contact with company representative with the help of PayUMoney Customer Care Number, address number, Email Id etc.

It is well known for top management, seasoned professionals with rich experience in payments, internet, investment banking, and finance domains and it also has bunch of expert and diligent team members.

This is all regarding PayUMoney Customer Care number, for gaining more information; you need to check the Official Website. Stay updated with us at to view cool stuff like this.


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25 thoughts on “PayUMoney Customer Care Number | 24*7 Toll Free, Complaints Phone No, Email

  1. Hi,

    I had made a payment towards MANONMANIAM SUNDARANAR UNIVERSITY on 27/03/2018 for the amount of Rs. 1910.40 and i received an email from PayUmoney stating my transaction has been dropped however my account was been debited for the same.
    The payment id is 184250321
    Merchant transaction identifier 15201661180327xgwecf6myvkbCEF181
    My Phone number is 9362626065

    Please check and revert at the earliest.

    There is no response from these numbers 01246793000 / 0124-6624801

    Awaiting your reply..

    Edwin Daniel C

  2. On 06/3/2018 I made online payment of ₹499.00 to reliance big tv through your gateway , the transaction was shown successful and the payment id is 181442980 though I not get any confermation by reliance i am trying to contact your customer care no from last three day but these no not attended by you so please confirm by tr.

    • Hii ajay srivastava,
      Confirmation will be given by reliance big tv service persons, as through PayUMoney the status of payment is showing successful. Try again and call the customer care team or make a visit to the nearby Reliance Big Tv Store.

    I was ticket booked by the IRCTC app at 23feb2018.but it was not booked and money 1925rupees lost by debit card of POS 504492070013946. Kindly return my money.

    • Hii Saidulu Naragoni,
      You can contact with the IRCTC Customer Care Number: 011-39340000 and tell your query to them, so that they can transfer your amount.

    Payment Id : 181509122
    Merchant Transaction Indentifier : PYU1803069805543
    PLZ CALL ME 7087131500

    • Hii happy,
      You need to call on the given customer care number to resolve issues:

  5. Sir i deposit fees of Rs 514 to aditi mahavidalaya college on 5 march but transaction failed while payment have been deducted so
    I request you to return my fees in my pnb account

  6. I have facing one issue with DBS bank a fraudulent transaction, which is done thru Payumoney payment gateway. We are not able identify which merchant using this transaction.

    Kindly request to you that provide the Merchant name as per below availed details.

    Transaction ID: SDB320914

    Date of Transaction : 21st Feb 2018

    Amount of Transaction: 6269 INR

    Transaction Description: Payu

    There is another long number : 4632370006233006

    • Hii DBS bank ,
      You can contact with the DBS Bank Executives @ 1800 209 4555 and tell your query to them, to get instant solution.

  7. pay u money is a fraud process. They will collect the money fast and they cant return our money from wallet to bank. I am facing a problem with pay u Money from 2 years still they have not return my money back.

  8. I have transferred payment of Rs. 1810/-to irctc vide transaction no. 100001164075128 dated 19/02/2018 choosing mode of payment through my HDFC debit card no. ending with 1609 but the above transaction declined by irctc and ticket not booked while payment have been deducted and credited your account.
    Now I request you please refund the aforesaid amount and credit my HDFC Bank A/c as soon as possible.

    Thanks & Regards.

    • Hii Mahesh Kumar,
      You can call on the given toll free number:
      Get instant solutions of your queries by talking to PayUMoney customer care executives.

      • Hi,

        I had made a payment towards Reliance Infrastructure LTD on 26/02/2018 for the amount of Rs. 5820.00 and i received an email from PayUmoney stating my transaction has been failed however my account was been debited for the same.

        I have sent you the email received.

        Please check and revert at the earliest.
        There is no response from these numbers 01246793000 / 0124-6624801

        Awaiting your reply..

        Payment Id : 180660585


        • Hii Rajeev Khanna,
          You can try the toll free number again and tell about the transaction status, as your amount has been debited.

  9. Dear sir/Madam
    My name is Salim Uddin. I was two times 10000 ,10000 total 20000 pay dollar advisory through your pay u money but unfortunately not received there. so can you help me where are my money.
    I have a two txn when deducted my blance.

  10. On 05/12/2017 I made online payment of ₹5335.00 to HDFClife through your gateway , the transaction was shown successful and the Tr ID is MC13231395RA , though I made enquiry in HDFC they couldn’t give proper reply . Please apprise if payment was received by HDFC.
    Dipika Pathak

  11. Sir i deposit fees to htet haryana on 9 november but transaction failed so
    I request you ,i want to return my fees in my hdfc account

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