FreeCharge Customer Care | Support Center 24×7 Toll Free Help Number

FreeCharge Customer Care

For best financial products and services, FreeCharge is the best digital place. For all those who are facing issues while online recharge can talk with Freecharge Customer Care executives through FreeCharge customer care toll free number 24×7

The grievance officer and FreeCharge Customer support center associates will guide you about payment related queries, account details, recharge information and much more. So, please go through the page to check FreeCharge Customer Care no.

FreeCharge Customer Care Number

FreeCharge customer care toll free number 1800-572-7133
Freecharge Customer Care no  080-33037133 (365 days in a year from 7 am till 11 pm.)
Customer Care Of Freecharge  [email protected]
Freecharge official website



Freecharge Customer Service Number

Freecharge Head Office number +(91)-22-40770600
Freecharge Customer Care Contact Number for Online Recharge Site 022-28293100
Additional Contact Number for General Support +91-22-40363031
Freecharge customer care phone number +91-22-28290313


Grievance Officer-

You can approach to the grievance officer of the company as well as axis bank-

  • Freecharge customer care email: [email protected]
  • Working Hours: 9:30 AM to 6:30 PM (except National Holiday)

Address: Postal at Freecharge Payment Technologies Private Limited,

DLF Cyber Green,16th Floor,

Tower-C,DLF Cyber City, DLF Phase-3,

Gurugram – Haryana – 122002, India

Axis Bank Nodal Officer-

Freecharge customer care mail id: [email protected]

Working Hours: 9:30 AM to 5:30 PM (Monday-Friday; except bank holidays)


Nodal Officer, Axis Bank Ltd,

NPC1, 5th Floor, “Gigaplex”,

Plot No I.T.5, MIDC, Airoli Knowledge Park,

Airoli, Navi Mumbai-400708

Final Redressal and Closure of Grievance

Grievance shall be treated as finally redressed and closed in any of the following circumstances:

Where the Complainant has communicated his acceptance of the Company’s decision on Redressal of grievance communicated by Grievance Redressal


Where the Complainant has not communicated his acceptance of the Company’s decision, within 7 days from the date of communication of decision by Level 1 or Level 2, as the case may be-

FreeCharge customer care Email Address

There is no need to be worry so as to sort out your query, as FreeCharge maintain contact with Partners, Customers through E mail Id. Those who are worried about their carrier can send mail at career information Id or call on FreeCharge customer care mobile number.

To become a partner [email protected]
career info [email protected]
Freecharge care email id [email protected]


Get Details – How to Write a Complaint Email to a Company

Freecharge Registered Office

68, Okhla Industrial Estate,

Phase-3, New Delhi- 110020, India CIN


Freecharge Social Media Links

Contact FreeCharge executives any time through social media sites such as Facebook, twitter, Google Plus, the address of which is provided here.

Some Of Frequently Asked Questions

Ques 1: Will My Cards Be Saved For Future Transactions?

Ans 1: Yes, the company saves all the details that are entered by you during checkout for future transaction. For more details, you may call on customer care number of FreeCharge.

Ques 2: How Can I Pay Using Freecharge Account?

Ans 2: To make payments easy on FreeCharge use the following steps given below:

  • Go to the official website of FreeCharge
  • Select the Payment Page.
  • On Payment Page Hit on the link “Pay WithFreeCharge”
  • You will find a window asking for your FreeCharge Account Login.
  • Log in with your email and Password.
  • At last select the mode of payment.
  • Hit on submit button.

Ques 3: What Payment Options do I Get with Freecharge Account?

Ans 3:  With addition to your FreeCharge balance the company provides you the facility to recharge with credit card/debit card and net banking options.

Ques 4: Where All Can I Use Freecharge Balance?

Ans 4: The Company provides you the facility to use its balance as a host of Merchant website. Customers can also use it some making payments of some physical stores.

Ques 5: Is there any extra charge for Recharging?

Ans 5: No, there will be no extra charge of using this app. You will get the same benefits that your mobile executive offers you.

Ques 6: Can I recharge for International numbers?

Ans 6: No, at present the company does not provide the facility to recharge International numbers.

Ques 7: What is the maximum amount I can store In My Account?

Ans 7: The Company provides its customers the facility to hold an account of max. Of Rs 10,000

Ques 8: Does the recharge happen immediately?

Ans 8: The Company provides the facility of fastest recharge service. As soon as your recharge is made, the company will provide the confirmation message to the registered number as well as to the email id.

 Check Here – The Right Way Of Filling Online Complaint

FreeCharge Complaint:

Users, if you have more queries and other questions related to FreeCharge, you can check the below given links or dial Freecharge customer care contact no. Through the help of these links, you can get the answers of your questions according to category.

Chat & Pay P2M
FreeCharge Go MasterCard In-Store Payments
Freecharge Wallet Online Payment
Virtual Card Cashback Offers Recharge Related
Payment Related Queries Freecharge  Balance
Account Related Voucher Related
Accounts Limits Coupons Related Queries
Getting Started Customer Support
Wallet Insurance Security
Wallet Insurance General Queries


About FreeCharge

FreeCharge is one of the renowned e-commerce website of India which deals in all kinds of recharges. It came into existence on August, 2010 by Kunal Shah and Sandeep Tandon. Its headquarters are located in Mumbai, Maharashtra.

The service of recharge is only available on all prepaid mobile connections.  It offers easiest and simplest way to get recharge. It provides discount coupons to its registered users. Individuals 18 years or above can get its membership.

This corporation deals in online Recharge for various Prepaid Mobile Data Cards, DTH and Postpaid Mobile Bill Payments. Customers enjoy its services in the way the amount paid by them is returned through shopping coupons.

We hope that individuals have obtained all the updated details about FreeCharge Customer Care number. Check Official Website for further details

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41 thoughts on “FreeCharge Customer Care | Support Center 24×7 Toll Free Help Number

  1. Hello sir.
    Mai apne freecharge acount 187 ka recharge kiya likin hua nhi failed ho gya aur mera 187 ATM card se cut gya aur mera Rupaiya kab tak Wapas aayega wallet mein aayega ya Mare Bank mein aayega

  2. Mai apne freecharge acount 187 ka recharge kiya likin hua nhi failed ho gya aur mera 187 ATM card se cut gya aur mera Rupaiya kab tak Wapas aayega wallet mein aayega ya Mare Bank mein aayega

    • Hii yuvaraj,
      You can wait for few hours and if still transaction status is not showing, call to the customer care number: 080-33037133, +91-22-40363031, 022-28293100

      • Hello sir.
        Mai apne freecharge acount 187 ka recharge kiya likin hua nhi failed ho gya aur mera 187 ATM card se cut gya aur mera Rupaiya kab tak Wapas aayega wallet mein aayega ya Mare Bank mein aayega

  3. Sir, My FreeCharge Balance has been debited but the transaction is showing failed. How can I get my refund back?

    • Hii himani verma,
      Press on “Forgot Password”, then a one-time Verification Code will be sent to registered email. By using this code, you can set a new password.

  4. sir i was doing recharge using freecharge app but by mistake i recharge wrong mobile number, how can i get my money back……is there any way plz help

    • Hii simmi,
      The only way is to call back on that number in which by mistakenly recharge has been done. The other person might return it.

  5. Hello sir i m shivani singhal mne apne free charge app m 10000 rupees add kre the usm se mjhe 5000 rupees bank m trasfer krne h but woh ho ni re h kya kru m please help me

    • Open the FreeCharge app and Press Account
      Press the My account details button
      Press on the balance you have in your wallet (below your name and email ID)
      Press the Withdraw button, and choose the bank account you want to transfer money to
      Press Withdraw

  6. My MTS dongle number is 915206224. I can’t recharge for it from freecharge. & my amount was deduct. Freecharge customer care are not giving satisfied answer. plz tell what can i do next???

    • To add money to your account
      -> Press on “Add Money” after logging in to your account.
      -> Choose the mode of transfer (debit/card/credit card or net banking).
      -> Enter the required card/net banking details.

  7. I tried to call on ur help line number no response it iratating…why only problem while recharging my telwnor number …

    Kindly revert .

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