Jio Customer Care Number (1800-88-99999) Toll Free Helpline FAQ, Email ID

Jio Customer Care Number

Dial Jio Customer Care Number for knowing about latest Jio plans and offers that are been launched by company. For any service request, contact Jio toll free number (1800-88-99999) or use the Jio customer care email id

Check the Jio customer care FAQ also that are given here along with the details of reliance Jio helpline number for different services. Users can also check the Jio appellate authority address for additional support.


Jio Customer Care Number


Jio Customer Care No ‎1860-893-3333
Jio Customer Care Number 1800 889 9999
Reliance Jio Customer Care Email Id [email protected]


Jio Prime FAQ’s

Jio Plans Frequently Asked Questions

New SIM Related Questions

FUP & Add On Packs FAQ’s


Reliance Jio Customer Care Number

The experts of Jio Service are available for your assistance 24X7 (Monday – Sunday). For any online shopping related assistance, reach out to our experts between 9 am to 9 pm (Monday – Sunday).

Service Jio Toll Free Number
From Other Network 1860-89-33333 (24*7)
Jio Customers for general Information 198 / 199 / 1800-88-99999
Interested in Jio? Call on Reliance Jio Toll Free Contact Number 1860-893-3333
Jio Care Helpline For Jio Customers
From Jio number 198 or 199
From Other numbers 1800-889-9999
Tele-verification to activate both HD voice & data services 1977
Tele-verification to activate data services only 1800-890-1977
Online shopping 1800-893-3399
Care Helpline for Jio Corporate customers 1800-889-9333
Care Helpline for JioFiber Customers 1800-896-9999
Appellate Authority 18008893999
JioPhone Pre-booking Voucher status 1800-890-8900


Get Details – Jio GigaFiber Customer Care


Jio City Wise Customer Care Number

Location Jio Contact Number
Delhi 011 45087028
011 45094904
011 43586701
Lucknow 0522 4007991
0522 2811098
0522 6060111 / 0522 6060112
Chandigarh 0172 5025055
0172 5031389
0172 4656422
Haryana 0172 4325500
0172 4650049
Noida 0120 6710073
0120 6510208 / 0120 6510209
Dehradun 0135 2762425
0135 2738505
Haridwar 0133 4650995
01334 224423
Kolkata 033 25636004 / 033 25636033
033 26594060
Mumbai 022 26870171
022 27591213


Check Here – Jio Fiber Customer Care


Jio Office Address

Location Address
Delhi Digital Xpress mini, Mini G-4 & 27 Aggarwal City Plaza, Manglam Place, Sector 3, Rohini, Delhi 110085, Delhi
E-41 Naraina Vihar, Delhi 110028, Delhi
F 37, Milap Nagar, Nazafgarh Road, Uttam Nagar, Delhi 110059, Delhi
Lucknow Shop No. 3, Upper Ground Floor, Ashoka Tower, 19/E-2, Ashok Marg, Hazratganj, Lucknow 226001, Uttar Pradesh
Shop No. 30, Sri Sai Complex, Opposite BBD University, Lucknow 227105, Uttar Pradesh
Shop No. S-10, Plot No. CP-08, Phoenix United Mall, Sector B, Kanpur Road City Expansion Scheme, Lucknow 226005, Uttar Pradesh
Chandigarh SCO No. 101, Sector 35C, Chandigarh 160035, Chandigarh
No. 389, Sector 32D, Chandigarh 160047, Chandigarh
Booth No. 18, Sector 7C, Chandigarh 160019, Chandigarh
Haryana Ground and First Floor, SCO 322 and 323, Huda Market, Sector 9, Panchkula, Chandigarh 134109, Haryana
Ground Floor, DSS 261, Sector 20, Main Market, Panchkula 134116, Haryana
Noida Shop No. 13, Amrapali Zodiac, Sector 120, Noida 201301, Uttar Pradesh
First Floor, Logix City Centre Mall, Plot No. BW 58, Sector 32, Noida 110001, Uttar Pradesh
Dehradun Shop No D1, Ground Floor, Ambika Complex, Ballupur, Dehradun 248006, Uttarakhand
Khasra No. 443, 446, 452, 447, Near Rohan Motors, Niranjanpur   GMS Road, Dehradun – 248001 Uttaranchal
Axiom, Plot No. 152, Rajpur Road, Jakhan, Dehradun 248001, Uttaranchal
Haridwar Pentagon Mall, Lower Ground Floor, Plot No. C1, Sector 12, Integrated Industrial Estate, SIDCUL, Near Shivalik Nagar, Hardwar 249403, Uttaranchal
276, Ground Floor, Raj Bhawan, Ranipur More, Opposite Vishal Mega Mart, Haridwar 249401, Uttarakhand
Kolkata Ground & First Floor, Vivekananda Apartment 2, Vivekananda Colony, BT Road, Near Sodepur Crossing, Kolkata 700114, West Bengal
TN Mukherjee Road, North Subhaspalli, Dankuni, Hooghly, Kolkata 712311, West Bengal
Mumbai Shop No. 3, Grace Plaza, Andheri Kurla Road, Chakala, Andheri East, Mumbai 400099, Maharashtra
Shop No. 14, Huma Mall, Station Road, Kanjurmarg West, Mumbai 400078, Maharashtra


Press Here To Find A Jio Store


Jio Appellate Authority Customer Care Details

Contact Timings Hours -From Monday To Friday, Between 09:30AM And 06:00PM

State Office Address
Kerala Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near YatriNivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State.
Tamil Nadu Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road, Thousand Lights, Chennai – 600006. TamilNadu
Andhra Pradesh Reliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008
Kashmir Reliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar – 190001, J&K
Delhi NCR Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryana
Rajasthan Reliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001
Madhya Pradesh Reliance Jio Infocomm Limited, 4th Floor, Dhan Trident, SatySai Square, Vijay Nagar, A.B. Road, Indore – 452010, Madhya Pradesh, India
Maharashtra & Goa Reliance Jio Infocomm Ltd. 2nd Floor, Westend Mall, Above Reliance Mart, D.P. Road, Aundh, Pune- 411007 Maharashtra
West Bengal Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091
Chhattisgarh Reliance Jio Infocomm Ltd. H-701, 7th Floor, Metro Tower, SatySai Square, Vijay Nagar, A.B. Road, Indore – 452010, Madhya Pradesh, India
UP (West) Reliance Jio Infocomm Limited, 2-7, NishyamKunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
Karnataka RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka.
Odisha Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A &B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023
Bihar Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, India
UP (East) Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP)
Haryana Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071
Punjab Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071
Mumbai Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051
Telangana Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana
Himachal Pradesh Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh
Kolkata Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091
Assam Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S. Road), Rukiminigaon, Guwahati – 781022, Assam, India
Jharkhand Reliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi – 834001, Jharkhand
North East Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, India
Gujarat Reliance Jio Infocomm Limited 2nd Floor, Reliance Mart, Opp. Drive-in Cinema, Ahmedabad – 380054
Uttarakhand Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
Jammu Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India


Know About – JioFi Customer Care


Jio Customer Care Email Id

Type of Queries Email Address
queries or support [email protected]
To join Jio Digital World [email protected]
queries related to Online Shopping [email protected]
Corporate Connection related inquiries [email protected]
security vulnerability [email protected]


Check Here – How To Write An Effective Complaint Email


Reliance Jio Registered Office Address

Company Secretary and Compliance Officer,

Reliance Jio Infocomm Ltd,

9th Floor, Maker Chambers IV,

222, Nariman Point,

Mumbai – 400 021, Maharashtra, India

  • Jio customer care number: 1800 889 9999

Press Here To Track Your Order


Jio Social Networking Sites


Most Frequently Asked Queries


Jio Prime FAQ’s


Ques 1: What is process to enroll for Jio PIRME?

Ans: In order to get enroll for JIO prime, you need to get the recharge for Rs 99, the recharge can be done online at Jio prime official website, MyJio, JioMoney, or by nearby dealer.


Ques 2: Is it necessary to generate a coupon code for getting Jio Prime membership?

Ans: No, the existing customers are not required to generate a coupon code but they need to get the recharge of Rs 99 for being a prime member.

The new clients need to generate a coupon code to avail Jio sim.Following that, the Jio Prime membership will be available once you have done recharge for Rs. 99


Ques 3: Which Jio apps can be used as part of Jio prime offer?


  • Jio Cinema (Movies, Video On Demand)
  • Jio Music (Music)
  • Jio Mags (Magazines)
  • Jio Xpress News (News Feed)
  • Jio News Paper (News Paper)
  • Jio Cloud (5 GB Storage)
  • Jio Security (Device Security)
  • Jio Chat (Chat)
  • Jio Money (Money)


Read About – JioMoney Customer Care Number


Jio Plans Frequently Asked Questions


Ques 1: Are there any specific plans for Jiofi?

Ans: No, since now there are no specific plans introduced by Jio. But it offers free voice calling services in India but there are no specific internet plans


Ques 2: Is it possible to have Jio Prime membership with Rs. 303 recharge?

Ans: No, you cannot availJio prime membership with this specific recharge but you have to purchase Jio prime to avail the maximum benefits for the RP 303 voucher.


New SIM Related Questions


Ques 1: Is it necessary to buy a new Jio sim to avail the rechargebenefits?

Ans: The existingJio customers are not required to buy any Jio sim but the new customer s need to get done recharge of RS 99 for availing the Jio prime membership.


Ques 2: Till when is the benefit of Jio PRIME valid?

Ans: The benefits of the Jio PRIME membership are valid between 1st April 2017 and 31st March 2018.


Check Here – Reliance Jio USSD Codes


FUP & Add On Packs FAQ’s


Ques 1: Can I do the international calling?

Ans: Yes of course, Jiocustomers can make the international calls according the specified prices by the company.


Ques 2: What is the validity of 1 day data add on pack?

Ans: All prepaid vouchers expire at midnight.


Ques 3: How Can I Get The Jio Welcome Offer?


  • First of all install the “MyJio App” from Play Store of your mobile phone and follow the instructions which are provided there in order to generate the offer code.
  • Now, visit on Reliance Digital and Dx Mini stores or in Modern Trade outlets and prominent multi brand Jio stores, with all your documents such as original & copy of Proof of Address (POA) and Proof of Identity (POI) and one passport size photograph.
  • Provide the Jio welcome Code to the retailer and he will provide you help with regard to this.


Jio Customer Service FAQ’s


Ques 1: In what way I can contact with Jio customer care?

Ans: To connect with Jio customer care executives, dial reliance Jio customer care number 198. If you are calling from non-Jio number, then you can call on Jio toll free no 1800 889 9999.


Ques 2: How to obtain my Jio OTP alternate number?


  • In MyJio app
  • Go to Settings option
  • Checkout for change Alternate Number Option inside Settings.
  • Once find this option, change your number and again you will receive an OTP on your new number for verification.


Get Details – The Right Way of Filling Online Complaint


About Reliance Jio

Reliance Jio Infocomm Limited is a telecommunication service provider company in India. The company was formerly known as the Infotel Broadband Services Limited. During the year 2013, the company changed its name from Infotel Broadband Services Limited to Reliance Jio Infocomm Limited.

Reliance Jio was established to offer the digital ecosystem to the people by the latest technology such as mobile telephony, high speed mobile internet, broadband services and many more. The company provides the Welcome Offer to the people who covers the benefit of 4 GB Data per day at 4G speeds, at free of cost.

For attaining more details concerning Jio Customer Care Number, you can check the official website. All the information about Jio contact numbers will be updated at our web portal


Have A Look On Below Links

Jio Assam Customer Care Number Jio Tamil Nadu Customer Care Number
JIO DTH Customer Care Reliance Jio Bangalore Customer Care
Jio Kerala Customer Care Number Reliance Jio Chennai Customer Care
Jio Mumbai Customer Care Reliance Jio Kolkata Customer Care

12 thoughts on “Jio Customer Care Number (1800-88-99999) Toll Free Helpline FAQ, Email ID

    • Hii Rahul,
      Call to JioCare Toll Free Number: 1800 88 99999 from any other number and block the SIM. You can also do mail at [email protected]
      After locking the sim, visit to the nearest store and do replacement of it.

    • Hii Chakshu,
      You must put the Jio SIM card in (Slot 1) i.e. Primary SIM. Turned On the Data for the SIM.

    • Hii Stephy,
      If you don’t recharge, then only incoming calls and messages will be received by you. After 90 days, might you will be disconnected if recharge is not done.

    • Hii Dee,
      Subscription can be changed from Prepaid to Post-paid or Post-paid to Prepaid. You must visit nearest Jio store Location with Aadhaar card number.

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