Banglalink Customer Care Number | Call Center – Sales & Care Help Contact

Banglalink Customer Care

Banglalink Digital Communications Limited is a popularized telecommunication service provider corporation. For sales & care help, just contact on Banglalink Customer Care Number that is absolutely toll free.

The company is having dedicated team of customer service executives who will guide and provide proper resolution of your issues concerning company’s services. The Banglalink call center details and headquarter address are provided below.

Banglalink Customer Care Number

Banglalink Customer Care Helpline Number

Banglalink Customer Care Toll Free Number +8801911304121
Banglalink Customer Care Contact Number For Fax +88 02 8820594
Banglalink Customer Care Phone Number +01911304121


Banglalink 24 hours Helpline Numbers

Dialing no./ short code/ email Description
  • Free IVR for all Banglalink customers.
  • Customer care agent support helpline
  • Complaint number for all Banglalink prepaid & postpaid customers.
  • Customer can launch complaints through this number.
  • Promotional number for all Banglalink pre-paid & post-paid customers.
  • All promotional information is available here.
175 Contact number for i-top up transaction information (for Banglalink retailers only).
365 Customer service over phone for Banglalink retailers only.
2727 Yellow pages (for all Banglalink) directory service.


Banglalink Customer Care Other Helpline Numbers

Banglalink Contact Number Description
  • Free IVR for all Banglalink pre-paid, post-paid and
    call & control customers.
  • Customer can get various services and service related information from this number.
01912999000 Only for postpaid & SMS package information and
sales request.
01920000000 Customer service over phone for icon customers
01950111111 For all kinds of international roaming related information, services & complaints.
1200 Careline for mobile financial services of subscribers and retailers.
01911304120 Only for mobile financial services related information,
services & complaints.


Check Here – The Right Way Of Filling Online Complaint

Banglalink Customer Care No, Tariff & Pulse

Contact Number Tariff
  • For calling from Banglalink: IVR Free, Tk. 0.50 /Min for Agent Support.
  • For calling from non Banglalink: As per operator’s tariff applies
01912999000 Tk. 2.00/ min
01920000000 On-net
01950111111 On-net
1200 Tk. 1.00/ min (free for retailers)
01911304120 Tk. 1.00/ min


*SD, VAT and SC applicable

Check Here For Banglalink Customer Care Details

Check Here For Banglalink Customer Service

Banglalink Customer Care E-Mail Address

Banglalink Headquarters Office Address

Banglalink Digital Communications Ltd,

Tigers’ Den House No. 4, Sw,

BirUttam Mir Shawkat Sharak,

Gulshan-1, Dhaka-1212, Bangladesh

Gulshan P.O. Box # 0191 And 0199

  • Banglalink customer care number: 01911304121

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Frequently Asked Questions (FAQ’s)

Ques 1: What is the charge for SIM replacement?


Connection type Priyojon category SIM replacement fee
Pre-paid / post-paid / call & control Platinum Tk. 0
Pre-paid / post-paid / call & control Gold/silver Tk. 100
Pre-paid / post-paid / call & control Not registered Tk. 100


Ques 2: What are the documents required for buying new connection?

Ans: The documents required for buying new connection:

  • Duly filled SAF (subscription agreement form)
  • 1 copy of passport size photo

Biometric verification is mandatory for each new connection by using national id. If you do not have national id then you will be able to purchase your SIM only from any Banglalink customer care center through below alternative id:

  • Passport
  • Driving license
  • Birth certificate

Identifier is mandatory for purchasing any new subscription. Below information required from identifier:

  • Name
  • Phone number
  • National ID card (photo id number need to be filled out in the SAF

Get Details – How to Write a Complaint Email to a Company

Ques 3: How to make a first call from prepaid connection for getting the in connectivity?

Ans: For pre active SIM customers can activate the connection by calling 123 and will receive preloaded talk time with 15 days validity.

Ques 4: What is the balance checking process from prepaid and call & control?

Ans: You need to dial *124# or dial IVR 123 >2 > 1 to listen main account balance or dial USSD *121*1#

Ques 5: What is pin or PUK code?


  • PIN – Personal Identification Number (pin is used to guard against unauthorized use of SIM card.)
  • PUK – Personal Unblocking Key (PUK 1 is used to unblock pin 1)

Press Here For More FAQs

About Company

Banglalink was got introduced in 2005 which is having more than 33.69 million subscribers. The company has made it possible for being an affordable mobile telephony service provider for the customers in Bangladesh.

 The prime objective of the firm is to bring mobile telephony to the masses. The customer care email id and contact number of Banglalink is provided on the above section of this page.

These were the all details with the help of which you can contact and connect with the Banglalink Customer Care Number executive and get all your queries solved. For more details you can also visit their Official Website.

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