Maxis Customer Care – Toll Free Number | Helpline 24 Hours Service Contact

Maxis Customer Care

Maxis offer highly reliable communication product and value added services to the customer of small as well as large scale enterprises. Dial Maxis Customer Care toll free number and obtain 24 hours service from customer service.

Contact Maxis customer care helpline number that is given according to different locations below. If you feel any issues or complaints with regard to maxis services, feel free to dial Maxis Customer Care contact number.

Maxis Customer Care Number

Maxis Customer Care Toll Free Number: 00 60 3-7492 2123, 1800 822 888

Maxis Customer Care Toll-Free Number

To connect with the executives, just dial the below placed maxis helpline number from your registered mobile number and access the customer care services.

Maxis customer care contact number For Personal 1-800-82-1123 Or dial 123 from mobile
Maxis customer service phone no  For Business 1-800-82-1919 Or dial 1919 from mobile


Maxis Store Location

Locations Maxis customer care address
Kuala Lumpur Compu-Comm Holdings Sdn Bhd, Pasaraya Besar Carrefour Kepong, Level 2, Lot 9, No 2 Jalan Metro Perdana
Yes’s Comm Enterprise Sdn Bhd, AEON Alpha Angle Shopping Centre, F06A, 1St Flr Jln R1, Seksyen 1, Bandar Baru Wangsa Maju
Orange Mobile (M) Sdn Bhd, Lot F-18, First Floor Jusco Taman Maluri Shopping Centre, Jalan Jejaka, Taman Maluri
Utama Mobile world (M) SdnBhd, 100 Jalan Dwitasik, Dataran Dwitasik, Bandar Sri Permaisuri, Cheras
The Hello Station (M) Sdn Bhd, Lot F137, 1st Floor, Bangsar Shopping Centre, 285, Jalan Maar of, Bukit Bandaraya
Web Caterpillar Sdn Bhd, 50 Jalan 2/23A Danau Kota Off Jln Genting Kelang
Homestead Shop (M) Sdn Bhd, G-06, Ikon Connaught, Jalan Cerdas, Taman Connaught, Cheras 9 Miles
My Town, L3-055, Third Floor, My Town Shopping Centre,
Takacom Cellular Sdn Bhd, SK-06, 2nd Floor, Mid Valley Megamall, Lingkaran Syed Putra
Maxis Centre Low Yat, Lot G-22, Ground Floor, No 7 Jalan Bintang, Off Jalan Bukit Bintang Sentral
Maxis Centre Plaza Sentral, Maxis Sentral, Block 1A, Plaza Sentral, Jalan Stesen Sentral 5
Yes’S Comm Enterprise SdnBhd, Lot G-33A & G-33B, Setapak Central Mall, 67, Jalan Taman Lbu Kota, Taman Danau Kota.
Orange Mobile (M) Sdn Bhd, Lot No 21, Ground Floor, Tesco Ampang, PT8880, Jalan Pandan Prima, Dataran Pandan Prima, Ampang
Maxis Centre TTDI, 43-44, Jalan 2/71, Off Jalan Tun Mohd Fuad
Johor Centre BP Mall, Lot G67, BatuPahat Mall
Superior Mobile SdnBhd, 22A ,JalanKundang 4, Taman Bukit Pasir
Utama Mobile world (M) SdnBhd, No. 15, Jalan Bayan, Taman Sembrong Barat
Maxis Centre Danga Bay, Block 6-G-1, Danga Walk, Batu 4 1/2 JalanSkudai,
Maxis Centre AEON Tebrau City, Lot S-58, Level 2, AEON Mall Tebrau City, 1, Jalan Desa Tebrau
Shining Telecommunication Sdn Bhd, Lot 1.23, Plaza Pelangi, JalanKuning, Taman Pelangi
Shining Telecommunication Sdn Bhd, AEON Mall Kulai Jaya, Lot F53, Ptd 106273, Persiaran Indahpura Utama, Bandar Indahpura, Kulai Jaya
Shining Telecommunication SdnBhd, Lot M41, Tesco Kulai, No.52, Tmn Desamas BT 22 1/2, JlnKulai Air Hitam, Taman Mewah
Superior Mobile Sdn Bhd, No 2, Jalan 4, Taman Kristal 2
Kedah Maxis Centre Aman Central, Lot G-06, Ground Level Aman Central, Lebuhraya Daru lAman
Phone Global Sdn Bhd, L0T G-35, Ground Flooor, Alor Setar Mall, Kawasan Perusahaan Tandop Baru
Dafcomnet Sdn Bhd, Kompleks Changloon, G-11 Tingkat Bawah
Genting North Telekomunikasi, Jerai Plaza, Lot 50, 51, Taman Jerai Maju
Summerrytop Sdn Bhd, 4, Jalan Padang Matsirat, Padang Matsirat
Phone Global Sdn Bhd, No 136, Jalan Sukamari
Kelantan Maxis Centre AEON Kota Bharu, Lot S09, Second Floor, AEON Mall Kota Bharu,
Centre Kota Bharu, No.51 & 52, Jalan Kebun Sultan
Lan PTR Enterprise, No 2, Depan Bank Islam, Seksyen 1
Labuan Labuan Phone Shop Sdn Bhd, UO413 Ground Floor, Jalan Bunga Dahlia
Melaka Shining Telecommunication SdnBhd, S40, AEON Bandaraya Melaka Shopping Centre, No.2, Jln Legenda, Taman Seri Cempaka, Tmn I-Lagenda
Mix Mobile Telecommunications (M) Sdn Bnd, 10, Jalan Delima Raya 1, Taman Delima Raya, Bukit Baru
Steven Tele-world Centre SdnBhd, Lot No. E235 Dataran Pahlawan Melaka Megamall, Taman Melaka Raya, JalanMerdeka
Wee Shien Sdn Bhd, G8, Block Dahlia 1, Jalan Zahir 6, Taman Malim Jaya
Negeri Sembilan Nang Hong Comm Sdn Bhd, PT, 7458(G), Jalan BBN 1/1A, Putra Point Phase 1, Putra Point
PD Tele-zone, No 37, Jalan Raja Aman Shah, Kampung Bahasa Kapor
Incomm Marketing Sdn Bhd, F47, AEON Jusco Seremban 2 Shopping Centre, 112 Persiaran S2 B1, Negeri Sembilan, Seremban 2
Nang Hong Comm Sdn Bhd, No 129, JalanDato Bandar Tunggal, Bandar Seremban
Uni Pacific, 46-G, Jalan Taman Komersial Senawang 7, Senawang Commercial Centre
Pahang AZ Permata Network, No 1 Bangunan 36 Unit, Nadi Kota
Cellcorp Sdn Bhd, Lot F/L 2A24, Level T2A, First World Hotel, Genting Highlands Resort
Compu Comm Holdings Sdn Bhd, Lot No T2B-12, Level T2B,Sky Avenue
Rah Tele Service Enterprise, B18, LorongIm 5/2, Bdr Indera Mahkota, Jln Sultan Abdullah
V Mobile Communications, Lot G.03, G/F, Berjaya Permai Megamall
Perak B S Communication Enterprise, No 156, Jalan Siakap
Staple Trading, No 68, Jalan Besar


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Maxis Office Address & Phone Number

The ones who want to send their queries through offline mode can make use of the below mentioned details and resolve their doubts.

Other Offices
  • Block 1A, Plaza Sentral, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur
  • 03-2300 3000
(Subang Hi-Tech)


  • Plot 12155, Lot 13, Jalan Delima1/1, Subang Hi-Tech Industrial Park, 40000 Shah Alam
  • 03-5880 1950
(System Operations Center Sg-Besi)
  • Lebuhraya Puchong – Sg Besi 57000 Bukit Jalil, Kuala Lumpur
  • 03-9543 5338
  • Level 2, Sunway Pinnacle, Persiaran Lagoon, Bandar Sunway, 47500 Subang Jaya, Selangor
  • 03-9543 5338
(Warehouse) Unit B04, Mapletree, No. 14, Persiaran Perusahaan, Seksyen 23, 40300 Shah Alam, Selangor Darul Ehsan.


  • Apart from maxis customer care number Malaysia, you can also send your queries for Redress your complaints at the Consumer Forum Malaysia (CFM):
Office Details Address
Maxis Headquarter Address Level 8, 11, 14 – 25, Menara Maxis, Kuala Lumpur City Centre, Off JalanAmpang50088 Kuala Lumpur
Maxis Registered Office Address Aras 21, Menara Maxis, Kuala Lumpur City Centre, Off Jalan Ampang, 50088 Kuala Lumpur


 Check Here – The Right Way Of Filling Online Complaint

Social Network

Frequently Asked Questions

Ques 1. What Documents Do I Need To Bring During Service Registration?


  • Malaysians appliers: must bring a copy of your MyKad.
  • For Foreigners appliers: need to bring a copy of your passport.

Ques 2. What Are Other Services That I Can Enjoy When I Subscribe To This Plan?

Answer: There are many types of Value Added Service which depends on the plans you sign up to…

Quota Price VAS
1.5GB + 1.5GB RM48 1 month 2GB Maxis Wi-Fi
4GB + 4GB RM68
5GB + 15GB RM88
7GB + 21GB RM128 1 month 2GB Maxis Wi-Fi & Unlimited Facebook
12GB + 36GB RM158


Ques 3. What Do I Get Once I Subscribe To This Service?

Answer: Upon installation of the Maxis Fiber Internet package, you will receive:

  • Residential Wi-Fi modem (1 unit)
  • Welcome kit
  • Free RM30 call credit to any local fixed and mobile numbers or international numbers
  • Unlimited free calls to Maxis Fixed lines

Ques 4. How Do I Check The Maxis Coverage Area?

Answer: If you want to check coverage area, you may call on maxi customer care number at 1800 82 2000.

Ques 5. Are There Any Plans Without Modem?

Answer: They have SIM only data plans which are mentioned below:

Plans Peak Free Off Peak
Light User RM48/month 1.5GB 1.5GB
Casual Surfer RM68/month 4GB 4GB
Regular Streamer RM88/month 5GB 15GB
Heavy Downloader RM128/month 7GB 21GB
Power User RM158/month 12GB 36GB


Ques 6. What Is The Warranty Period For The Residential Wi-Fi Modem?

Answer: warranty of Residential Wi-Fi modem is 12 Months. For additional details, dial maxis customer service contact number.

Ques 7. Who can I call for enquiries?

Answer: To make enquiry, you can dial Maxis customer service contact number 123 from a registered phone number or 03 7492 2123 from any other phone or enquire on-line.

Ques 8. What is the advance payment amount for this bundle?

Answer: Advance payment applicable will be as follow:

Value Share Adv Payment (RM)*
Value Share 50 300
Value Share 80 400
Value Share 150 700
Mobile Internet 68 400


*Price exclusive of 6% GST

 Get Details – How to Write a Complaint Email to a Company

About The Company

The Maxis is also known as a valuable Brand in Malaysia which has wireless broadband business. In Malaysia, more than 18 million people use Maxis Broadband.  There are 200 people and also has more than 21,000 outlets across the country.

Users, if you have any query regarding to its services customers can dial above mentioned Broadband Maxis Customer Service Number at anytime from anywhere all over the earth. Maxis Customer care toll free number is available 24×7 for all the consumers / customers in India.

Hope now by using Maxis Customer Care details you’ll be able to resolve your doubts. For more updated information stay connected with us or visit the Official Website.

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