Safaricom Customer Care – Number | Support Team Helpline, 24/7 Live Chat

Safaricom Customer Care

Safaricom mobile network users finding any kind of problem with regard to its network services may call on Safaricom Customer Care number for communicating with Safaricom customer support team.

This company has attained good reputation in Kenya due to its best networking facilities. All those who have any doubts with concern to its telecommunications coverage can call on Safaricom customer helpline number or use live chat facility

Safaricom Customer Care Number

Safaricom Customer Care Phone Number


  • + 254 20 427 3272
  • +254 722 003272
Safaricom Official Website


Safaricom Customer Care Service Number

Postpaid Safaricom Customer Care Number  (Call 200)
Name Postpaid / Advantage (Call 200)
E-Mail [email protected]
Safaricom postpaid customer care number +254722002200 (Chargeable)
Safaricom customer care 100 Prepaid
E-Mail [email protected]
Safaricom prepaid customer care number +254722002100 (chargeable)
Safaricom customer care on Facebook
Safaricom Limited
Name Safaricom Limited
Address P.O.Box 46350-00100 Nairobi
direct number to Safaricom customer care +254204273272
Safaricom Twitter
ID @Safaricom_Care and @SafaricomLTD
Safaricom Business Support
Name Safaricom Business Support
E-Mail [email protected]
SafaricomPhone number +254722002222


Safaricom Communications and PR Team Contact

Address Number
Safaricom LimitedP.O Box 66827, 00800 Nairobi +254 722 003272


Safaricom Customer Support Email Id

General Queries [email protected]
Data Queries [email protected]


 Get Details – How to Write a Complaint Email to a Company

Safaricom Customer Service Email Id

Name Safaricom Customer Care Email Address
Diani [email protected]
Digo [email protected]
Nyali [email protected]
Malindi [email protected]
Moi International Airport [email protected]
Rex House [email protected]
Garissa [email protected]
Machakos [email protected]
Nyeri [email protected]
Meru [email protected]
Embu [email protected]
Nanyuki [email protected]
Maua [email protected]
Kitui [email protected]
Thika [email protected]
Narok [email protected]
Eldoret [email protected]
Kitale [email protected]
Nakuru [email protected]
Naivasha [email protected]
Kisii [email protected]
Kakamega [email protected]
Jubilee [email protected]
Mega Plaza [email protected]
Bungoma [email protected]
JKIA [email protected]
Eastleigh [email protected]
Moi Avenue [email protected]
Sarit [email protected]
I&M i&[email protected]
Junction [email protected]
Kimathi [email protected]
Village Market [email protected]
Westgate [email protected]
Nakumatt Mega [email protected]
Bomas [email protected]
Buruburu [email protected]


Safaricom Customer Care Branches

Name Address
Diani Centre Point Mall, Junction of Ukunda Road and Beach road,Diani P.O Box 90675-00800, Mombasa
Digo Digo road, Opposite GPO P.O Box 90675-00800, Mombasa
Nyali Nyali City Mall, (Former Nakumattnyali) Ground Floor, Opposite Optica
Malindi TSS Building, Kenyatta Road, Malindi
Moi International Airport (Mombasa) Moi International Airport, Terminal 1, Ground Floor,Mombasa P.O Box 90675-00800, Mombasa
Rex House Rex House (Moi Avenue-Ground Floor), Mombasa P.O Box 90675-00800, Mombasa
Garissa Former Caltex Petrol Station, Kimayu Road,Garissa
Machakos ABC Imani Plaza, Ground floor
Nyeri Kanga’ru Building, Kimathi Way, Nyeri Town
 Meru Ntima Garment Building (Opposite National Oil Petrol Station) NjuriNcheke Street
Embu Kenyatta Highway, next to Equity Bank,Embu
Nanyuki Nanyuki Mall, Nanyuki Highway
 Maua Mikinuri Road(Main Street) Next to KCB-Maua,Maua
Kitui Mull Mall, Town Centre,Kitui
Thika Haria House, Kwame Nkurumah Road
Narok Next to Co-operative Bank Building, Nairobi-Narok Highway,Narok
Eldoret Metro Towers, Oginga Odinga Street
Kitale Former Raiya Supermarket, Kenyatta Street , Opposite Suam Supermarkets
Nakuru Ereto Plaza, Mburu Gichua Road
Naivasha Biashara Plaza, Biashara Street, Ground Floor, Naivasha
Kisii Hospital Road, opposite Falcon Petrol Station
Kakamega Conan Awori Street,Next to Equatorial Commercial Bank,Kakamega
 Jubilee Jubilee Building, Ground Floor Oginga Odinga Street, Safaricom customer care kisumu
 Mega Plaza Mega Plaza Building,Ground Floor Oginga Odinga Street
Bungoma Moghe Plaza, Moi Avenue
 JKIA Jomo Kenyatta International Airport Lounges(Gate 11)
Eastleigh Nomad Palace Hotel, Ground Floor, General Waruinge Street Opposite Eastleigh High School, Eastleigh
Sarit Sarit Centre (Karuna Road -Ground Floor), Nairobi
 I&M I&M Towers,(Kenyatta Avenue -Ground Floor), Nairobi
 Junction Junction Mall, Ground floor, Ngong Road, Nairobi
Kimathi Balfour Building, Ground Floor, Kimathi Street, Nairobi
 Village Market Village Market, Limuru Road, Nairobi
 Westgate Westgate Mall,1st floor, Mwanzi road, off Peponi road
Nakumatt Mega Nakumatt Mega,Uhuru Highway,Nairobi
Bomas Galleria Mall, Langata / Magadi road Junction opposite Bomas Of Kenya
Buruburu Kenya National Library Services Building, Mumias Road next to St. James ACK Church


Press Here For Safaricom Customer Service Details

Careers and HR

General Queries – [email protected] (NO applications are processed over email, only through the PORTAL)

Communications and PR Team

  • Email: [email protected] (This is for media queries ONLY)
  • Website:
  • Safaricomcustomer care Phone number: +254 722 003272

Safaricom Limited

P.O Box 66827, 00800 Nairobi

Check Here – The Right Way Of Filling Online Complaint

CEO’s Office Email Id

Email: [email protected]

Safaricom Office Address

Safaricom customer care number in kenya

Safaricom Limited, P.O.Box 66827,

00800 Nairobi, Kenya

Social Links Of Safaricom

About Safaricom

Safaricom is undoubtedly a best platform for mobile network services but also known for its high quality customer services. It offers 3g internet services with outstanding connectivity of internet. You can also enjoy its brilliant service by just getting in touch with firm through Safaricom customer care helpline number.

Through its 3G internet technology services, customer can easily make use of facilities like email messaging, on-line chatting, text input, etc. through Mobile phones. Moreover, the Safaricom shops are also listed on this page along with Safaricom customer care contacts for more easiness of the buyers above on this page.

We hope customers have attained all desired details concerning Safaricom customer care support number, for more details, you can check the Official Link

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